▼ Table of Contents

1 Responsible Authority

We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:

Chinelo Egbuna-Redmann
Sierichstr.132
22299 Hamburg
Phone: +49 40 27 87 91 67
E-mail: cer@coskills.org

2 General Information

Pursuant to our statutory obligations, we would like to inform you about the collection and use of your personal data.

When you use our website, personal data about you will be collected. This may happen by you entering the data yourself, for example your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.

All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.

On this website, the user’s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.

The GDPR allows data processing in three cases in particular:

2.1 Inventory Data

We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user. This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment). Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.

2.2 Usage Data

We also collect usage data to allow users to use the services on our website. These may consist of: usage information (for example visited websites or parts, duration of visit, interest in services), content data (for example data, text, images, sounds, videos entered or uploaded by you), meta data (for example identity of your device, location, IP address).

We will only combine usage data if and insofar as it is necessary for billing purposes. Otherwise, we will only put together usage data pseudonymously and only insofar as you have not objected. You may send this objection to the address indicated in the “About Us” section or the responsible authority indicated in this Privacy Policy at any time.

The legal basis for this data processing are our legitimate interests pursuant to Art. 6 para. 1 (f) GDPR in analysing the website and your use, possibly also the statutory permission to store data as part of the negotiation of a contract pursuant to Art. 6 para. 1 (b) GDPR.

3 Hoster

3.1 Webflow

On behalf of our legitimate interest in a technically flawless online service and its economically efficient design and optimization acc. to art. 6 para. 1 lit. f GDPR we have built this website with the CMS system Webflow by Webflow Inc., 398 11th Street, 2nd Floor, San Francisco, California, 94103, USA.

Webflow enables us to create our website and keep it available for access in Webflow's worldwide hosting network. Webflow collects usage data like any other host. This is identified and unidentifiable data when you visit our website. These are either made available to Webflow or automatically recorded through the use of Webflow services ("non-personal data"). On the basis of such non-personal data, it is not possible for Webflow to understand who the data came from. The non-personal data is technical information and usage information, e.g. the browsing and clickstream behavior of visitors and users of services and scrolls as well as non-identifying data about the device used, operating system, browser, screen resolution, language and keyboard settings, Internet providers, referral / exit pages, date / time stamp, etc. of the user or visitor.

As a hoster, Webflow also collects data that can identify a person with manageable effort ("personal data"). In principle, this personal data is all data that you enter when using the website. This can include contact details (e.g. email address or telephone number), billing data (name, billing address, payment method and bank details), data relating to a browser or user session (IP address, geographical location and / or unique identifier of the device), data relating to related accounts of third parties (such as the email address or username for a related PayPal, Google or Facebook account), scanned ID documents provided to us (e.g. ID card, driver's license, passport or official documents for company registration), and any other personal data.

This will transfer your data to the United States. We have signed a contract according to the EU standard contractual clauses with our Website-System provider, in which he guarantees to protect your data in compliance with the GDPR. Our Website-System provider takes physical, electronic and procedural security measures to protect personal data. Among other things, our Website-System provider only offers encrypted access to our website.

You can find more information on Webflow's data processing in Webflow's privacy policy https://webflow.com/legal/eu-privacy-policy. We have also concluded an order processing contract with Webflow, according to which Webflow is committed to processing data only in accordance with our instructions.

4 Advertisements

Before sending you advertisements, we will ask for your explicit consent pursuant to Art. 4 no. 11 GDPR, except in cases of advertisements for similar products to the one you already acquired. This will happen in particular when you grant us consent to mail our newsletter or when you fill out a contact form.

You may withdraw your consent at any time in accordance with the subsequent section “Consent”.

INSOFAR AS WE USE YOUR PERSONAL DATA FOR DIRECT MARKETING, YOU MAY ALSO OBJECT TO THE USE OF YOUR DATA FOR THAT PURPOSE AT ANY TIME. THIS MAY BE DONE THROUGH ANY OF OUR MEANS OF CONTACT, PARTICULARLY BY E-MAIL TO THE E-MAIL ADDRESS LISTED IN THE “LEGAL NOTICE” SECTION WITHOUT ANY FORMAL REQUIREMENTS. WE WILL THEN NO LONGER USE YOUR DATA FOR DIRECT MARKETING.

5 First Contact through Electronic Request

If you contact us in electronic form (for example by mail, fax, phone, messenger, etc.), we store and process the data which you have given us (for example name, contact information, content of the request). This is based on our legitimate interest in an effective communication with customers in accordance with Article 6 para. 1 (a) GDPR and, as far as it concerns a request to enter into or to perform a contract, also with Article 6 para. 1 (b) GDPR.
We will only pass on this data to third parties as far as required for the performance of the contract (in accordance with Article 6 para. 1 (b) GDPR), by the overwhelming interest in effective services (in accordance with Article 6 para. 1 (f) GDPR) or based on your consent (in accordance with Article 6 para. 1 (a) GDPR) or if there is another legal permission or obligation.
You may ask us at any time and without any cost to provide information about the purpose of the processing, the origin and the recipient, if any, of your data. You may also request that we correct, delete or limit the processing of your personal data. You may object against the (further) processing of your data at any time and you have a right for the data to be made transferable as well as the right to file a complaint with the competent supervisory agency.
In general, your data will only remain stored as long as required by the purpose of the respective data processing. A longer storage is an option, in particular when required in order to pursue our rights, for other legitimate interests of ours or when there is a statutory duty to keep the data longer (for example record-keeping under tax law, statute of limitations).

6 Consent

Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.

Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

7 Storage Period

Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.
For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.
For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.
Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.

Based on our legitimate interest in a flawlessly functioning online offer and its economic and efficient design and optimization according to Article 6 para. 1 (f) GDPR, our website uses cookies and where required technologies with a similar target bearing, like pixel, web-beacons or tags, in order to allow you to use our offer better, more effectively and in a more secure way. Cookies are text files that are stored on your computer and which store certain data about your user behavior on our page. These can be “session cookies”, which are automatically deleted when you leave our website. Other cookies are stored on your computer permanently until you delete them. That allows us to recognize your browser when you visit our website again and to provide you with features or offers according to your previous usage.
Our website only uses cookies which are necessary for the use of our website and in particular no external tracking or advertising cookies.
Your browser allows you to prevent the use of cookies in general or in specific cases. Please check the instructions for your browser to find out more about this. You can also delete cookies following these instructions which we have listed for you:

for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
for Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
for Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
for Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
for Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer

Blocking cookies may limit the functionality of our website and of other websites visited by you.
More information on this topic, in particular how you can administer, limit or completely disable third-party cookies and technologies with a similar purpose, can be found at:
https://www.aboutads.info/choices
https://www.youronlinechoices.eu
https://www.networkadvertising.org/choices

9 Transfer of data

9.1 Transfer to Third Parties

We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.

Transfer of customer data may either


If your data are transferred to third parties, this is mentioned in this privacy policy.

9.2 Transfer to other countries, particularly USA

Our website uses external providers located outside of the EU for different features. In particular, the use of cookies, active Java scripts and other technology can lead to processing and storage of your data outside of the EU. But we will not transfer your data to a third country, unless the EU Commission has determined that there is a similar level of data protection as in the EU or unless you have provided us with your informed consent or we have agreed on the standard contractual clauses for the protection of your data with the provider.

10 Users‘ Rights

You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.

10.1 Deletion, Correction, Limitation

You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.

10.2 Objection

The right to object to advertisement is governed by our text regarding consent:


Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

10.3 Data Transfer

You may request us to transfer the data stored about you in machine-readable form.

10.4 Complaint

If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).

11 Changes to the Privacy Policy

If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.

12 Social Media

We refer with links to our social media presences. When you follow any such link to the social media site, your data will be broadcasted to that site. The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site. The social media site can analyse your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests. That can lead to ads being shown to you when browsing in- and outside of the social media site. Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time. We have added links to all the privacy policies of the social media site for your information.

Our website uses links to our presence in the social network of Facebook by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland. It is just a normal link. Thus, when you open our site, Facebook will not learn of your visit to our website. But once you click on the link, you will be led to Facebook, allowing Facebook to learn that you have visited out site.
Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA.
The collection and use of your data which is possibly carried out by Facebook after clicking on the link is beyond our knowledge or control. You may find further information in Facebook’s privacy policy at https://en-gb.facebook.com/policy.php.

Our website uses links to our presence in the social network of Instagram by Instagram LLC, now Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland.

It is just a normal link. Thus, when you open our site, Instagram will not learn of your visit to our website. But once you click on the link, you will be led to Instagram, allowing Instagram / Facebook to learn that you have visited out site.
Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA.
The collection and use of your data which is possibly carried out by Instagram/Facebook after clicking on the link is beyond our knowledge or control. You may find further information in Instagram’s privacy policy at
https://help.instagram.com/155833707900388.

Our page uses links to our presence on the social network LinkedIn, provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, as a subsidiary of LinkedIn Corporation, 2029 Stierlin Ct. Ste. 200 Mountain View, CA 94043, USA.

It is just a normal link, which means that upon opening our page, LinkedIn won't learn anything of your visit to our website. But when you click on the link, you will be taken to LinkedIn, and then LinkedIn will also learn that you visited our page.

Thus, your data may be forwarded to the USA.

We have neither knowledge of, nor any influence on the possible collection and processing of your data by LinkedIn after clicking on the link. Further information can be found in LinkedIn's privacy policy at https://www.LinkedIn.com/legal/privacy-policy?_l=de_DE.

Our page uses links to our presence on the social network Pinterest, provided by Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA.

It is just a normal link, which means that upon opening our page, Pinterest won't learn anything of your visit to our website. But when you click on the link, you will be taken to Pinterest, and then Pinterest will also learn that you visited our page.

Thus, your data will be forwarded to the USA.

We have neither knowledge of, nor any influence on the possible collection and processing of your data by Pinterest. Further information can be found in Pinterest' privacy policy at https://policy.pinterest.com/en/privacy-policy.

Our page uses links to our presence on the social network Twitter, provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND
It is just a normal link, which means that upon opening our page, Twitter won't learn anything of your visit to our website. But when you click on the link, you will be taken to Twitter, and then Twitter will also learn that you visited our page.

Thus, your data may be forwarded to the USA.

We have neither knowledge of, nor any influence on the possible collection and processing of your data by Twitter. Further information can be found in the privacy policy of Twitter at https://twitter.com/privacy?lang=en.

Our website uses links to our presence in the social network of Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA. It is just a normal link. Thus, when you open our site, Vimeo will not learn of your visit to our website. But once you click on the link, you will be led to Vimeo, allowing Vimeo to learn that you have visited our site.
That way, your data will be transferred to the USA.

The collection and use of your data which is possibly carried out by Vimeo after clicking on the link is beyond our knowledge or control. You may find further information in Vimeo’s privacy policy at https://vimeo.com/privacy.

Our page uses links to our presence in the social network Xing by New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

It is just a normal link, which means that upon opening our page, Xing won't learn anything of your visit to our website. But when you click on the link, you will be taken to Xing, and then Xing will also learn that you visited our page.

We have neither knowledge of, nor any influence on the possible collection and processing of your data by Xing after clicking on the link. Further information can be found in Xing's privacy policy at https://www.xing.com/privacy

Our website uses links to our presence in the social network of YouTube by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. It is just a normal link. Thus, when you open our site, YouTube will not learn of your visit to our website. But once you click on the link, you will be led to YouTube, allowing YouTube to learn that you have visited out site.

The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

The collection and use of your data which is possibly carried out by YouTube after clicking on the link is beyond our knowledge or control. You may find further information in YouTube’s privacy policy at
https://www.google.de/intl/de/policies/privacy/.

12.2 Social Media Videos

12.2.1 Vimeo (Two Klick)

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR we use Vimeo, a service provided by Vimeo, Inc., 555 West 18th Street, New York, New York 10011 in order to embed videos.
To protect your data, we have installed a two-click solution. That way, Vimeo won't learn about your visit once you access our website, but only once you actually click the button. If you confirm the plugin while being logged in at Vimeo, Vimeo may attribute your use to your user account.

That way, your data will be transferred to the USA.

The collection and use of your data which is possibly carried out by Vimeo after clicking on the link is beyond our knowledge or control. You may find further information in Vimeo's privacy policy at
https://vimeo.com/privacy.

Regarding the general approach to cookies and their deactivation, we refer you to our general information in this Privacy Policy.

12.2.2 Youtube (Two Click)

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR we use YouTube, a service provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland in order to embed videos.
To protect your data, we have installed a two-click solution. That way, Google won't learn about your visit once you access our website, but only once you actually click the button. If you confirm the plugin while being logged in at YouTube, Google may attribute your use to your user account.

The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

The collection and use of your data which is possibly carried out by YouTube after clicking on the link is beyond our knowledge or control. You may find further information in YouTube’s privacy policy at
https://www.google.de/intl/de/policies/privacy/.

Regarding the general approach to cookies and their deactivation, we refer you to our general information in this Privacy Policy.

13 Videoconferences, Webinare and Onlinemeetings

13.1 Microsoft Teams

We use external communication providers (third-party providers or platforms for our video conferences, audio conferences, webinars or other online meetings and online communications), here Microsoft Teams, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA.
This is done either
- within the framework of our contractual or pre-contractual legal relationships according to Art. 6 para. 1 lit. b GDPR,
- within the scope of your consent, provided that we have obtained this in advance (such as for a recording) in accordance with Art. 6 para. 1 lit. a GDPR or otherwise
- in the context of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization acc. Article 6 (1) lit. f GDPR.
Every time you use our external communication provider, you enter or display all the data that you provide during communication (in particular inventory data such as name and email, usage data such as the browser used, websites visited, length of stay, referrer URL and your IP address, content data such as audio and video communication and / or recording, chat history, shared screen contents) to the external communication provider and saved by it. We ourselves use settings that are as privacy-friendly as possible, you can also take such precautions. You can register with alias names or unique email addresses, for example, or deactivate your audio and video transmission (in part).

This will forward your data to the United States. We have concluded a data processing contract with Microsoft, according to which Microsoft only processes your data according to our instructions. This agreement ensures, that your data will be transferred to the US solely on the base of the standard contractual clauses. The European Court has ruled, that these clauses could provide a legal ground for transferring personal data outside of the EU.

Your data will remain stored insofar as it is still necessary for the purposes of your consent, for contract fulfillment / processing, for legal prosecution by us or for our other legitimate interests or if we are legally required to keep your data.
We and the external communication provider will not pass on your data to third parties. An exception can be an evaluation of the usage data for service and backup purposes as well as for marketing purposes by the external communication provider. For further use of your data by the external communication provider, we refer to their privacy policy
https://privacy.microsoft.com/de-de/privacystatement
and the associated additional safety information
https://www.microsoft.com/de-de/trust-center.
If the external communication provider stores cookies or other trackers for you, we also refer to our general presentation in this data protection declaration for the general handling and deactivation of cookies.

13.2 Zoom

We use external communication providers (external providers or platforms for our video conferences, audio conferences, webinars or other online meetings and online communication), in this case the provider ZOOM Video Communications Inc., San Jose Office, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. This is based either
- on our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR,
- on your consent if we have obtained that before (for example for a recording) in accordance with Art. 6 para. 1 (a) GDPR or
- on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR.
Each time you use our external communication provider, any data that you enter, indicate or show during the communication (in particular contractual data like name and e-mail, usage data like the browse used, visited websites, duration of the visit, referrer URL and your IP address, content data like audio and video communication and/or recordings, chat protocols, shared screen content) will be transmitted to the external communication provider and stored by them. We use settings that guarantee as much privacy as possible, and you can be careful about your privacy as well. For example, you can register with alias names or with one-time e-mail addresses or (partially) deactivate your transfer of audio and video.
This means that your data will be transmitted to the USA. We have a contract according to the EU standard contractual clauses with our external communication provider, in which he guarantees to protect your data in compliance with the GDPR. Additionally we have concluded a data processing agreement with the external communication provider, according to which they will only process your data in accordance with our instructions.
Your data will remain stored as long as necessary for the purposes of your consent, for performing the contract, to pursue our legal rights or for other legitimate interests of ours or as long as we are required by law to keep your information.
Neither we nor the external communication provider will pass on your data to third parties. Exceptions may be made for analysing the user date for service and security purposes as well as for marketing purposes of the external communication provider. For the further use of your data by the external communication provider, we refer you to their terms and conditions https://zoom.us/terms and the associated privacy policy https://zoom.us/privacy
Insofar as external communication providers store cookies or other trackers on your device, we refer you to our general information about dealing with cookies and deactivating them in this privacy policy.

14 Payment providers

14.1 Stripe

If you choose one of the payment options of our partner Stripe, provided by Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, the data entered by you when ordering will be sent to Stripe in order to facilitate the contractual payment. Detailed information about this can be found in the privacy policy of Stripe:

https://stripe.com/privacy

The legal basis for passing on your data to Stripe is primarily the processing of your contractual data according to Art. 6 para. 1 (b) GDPR as well as our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR.

15 Online calendar

15.1 Vello

Based on our legitimate interest in a technologically perfect appointment planning and our company's design and optimization in an economically efficient manner in accordance with Art. 6 para. 1 (f) GDPR, we use the booking software Vello https://vello.fi/de, a service offered by Vello https://vello.fi/de, a service offered by Vello (Vello Solutions Oy), Lönnrotinkatu 5, Helsinki Finland, Company ID: FI2140030-2
When booking an appointment, personal data is required and your IP address will be collected as part of the technological log in. Neither we nor Vello will pass on this data to third parties and it only serves to organize appointments. The data will not be analyzed by Vello and will be deleted after the access, unless security reasons require a prolonged storage.
Data transfer will be encrypted, preventing third parties from reading your data at any time.
We also use Vello to store the booked appointments with the data entered by you to be able to keep appointments and to deliver courses. The legal basis for that is either our legitimate interest in a smooth organization and planning of appointments and the organization of our company in an economic and efficient manner in accordance with Art. 6 para. 1 (f) GDPR or to process contractual data in accordance with Art. 6 para. 1 (b) GDPR.
More information about the data collected by Vello and how they process your data can be found in theu00a0privacy policy of Vello: https://vello.fi/en/privacy-policy
Your data will remain stored as long as the reason for the appointment is still relevant, in particular as long as the storage is still necessary to perform the contract, to pursue our rights or for other legitimate interests of ours or as long as we are required by law to keep your data stored (for example by tax-law requirements on the keeping of records).


This is our current valid privacy policy from 28.06.2022